Shipping & Delivery Policy
At andgreendress.com, we understand that prompt and reliable delivery is essential to our customers. That’s why we have carefully designed a shipping and delivery process to ensure your shopping experience is as smooth and enjoyable as possible. Whether you are purchasing for a special occasion or simply treating yourself to something new, we want you to feel confident about how your items will reach you.
Order Processing
Once you have placed an order, our team works diligently to process it as quickly as possible. We take great care in preparing your items for shipment, ensuring each one is packed securely and ready for its journey. Please note that orders are processed on business days, Monday through Friday, excluding holidays. Although we strive to process all orders promptly, there may be instances where additional time is needed due to high demand or special circumstances.
Packaging
Each of our products is carefully packed with attention to detail. Our packaging is designed to protect your items during transit while also reflecting the premium quality of the products we offer. Whether you are receiving a delicate piece or a statement item, you can be assured that it will arrive in excellent condition.
Shipping Options
We offer a variety of shipping options to suit different preferences and needs. While specific delivery methods may vary based on your location, all shipments are handled by trusted carriers known for their reliability. Our team works closely with these carriers to ensure that your order is handled with the utmost care, from the moment it leaves our warehouse until it arrives at your doorstep.
Order Tracking
To keep you informed throughout the process, we provide order tracking once your shipment has been dispatched. You will receive a tracking number that allows you to monitor your package’s journey. Tracking information will typically become available once the carrier has picked up the shipment, so you can stay updated on its progress. We encourage you to check the tracking regularly for the latest updates.
Handling Special Requests
We understand that certain occasions may require special delivery arrangements. While we cannot guarantee specific delivery dates, we always do our best to accommodate special requests and will make every effort to ensure your order arrives in a timely manner. If you have any specific requirements or concerns regarding your shipment, we encourage you to reach out to our customer service team. We are here to help and will work with you to address any questions you may have.
International Shipping
We also offer international shipping to a select range of countries, ensuring that our beautiful selections are available to fashion lovers around the world. While international shipments may take longer due to customs processes and other factors beyond our control, we make every effort to ensure that your order is delivered in the best condition possible.
Damaged or Lost Shipments
In the rare event that your package is damaged or lost during transit, we are committed to helping you resolve the situation. Please notify us immediately, and we will work closely with the carrier to investigate the issue. We take customer satisfaction seriously and will do everything in our power to address any concerns you may have about your order.
Customer Satisfaction
We know how important it is to receive your products on time and in perfect condition. At andgreendress.com, we pride ourselves on offering a top-tier shopping experience from start to finish. Our shipping and delivery process is designed to give you peace of mind, knowing that your order is being handled with care. If you have any questions or concerns regarding your delivery, please don’t hesitate to reach out to our customer service team. We’re here to help and ensure that your shopping experience is as pleasant as possible.
Thank you for choosing andgreendress.com. We hope you enjoy your purchase, and we look forward to delivering more stylish items to you in the future.